
Frequently Asked Questions
Event Hours: 1PM - Midnight Daily
Box Office / Will Call: 12 PM - 11 PM Daily
Event Hours: 9 PM - Midnight Daily
Box Office / Will Call: 12 PM - 11 PM Daily
Have state ID and admission ticket at the ready. If being shown on a device, have the brightness turned up to max. Pro-tip, have the entire document saved to your phone as a screen shot so that you do not need service to present your ticket to be scanned. Service will be poor on site.
If someone in your party purchased your ticket for you, and you arrive without them you MUST have that ticket transferred to you before arrival.
Once you have completed Check-in you will receive your wristband. This is your only way into the festival. Tickets are not accepted at the door.
Have wristband on at all time .
Once cleared through the checkpoint, you will be directed by event staff to the security checkpoint. Evolutions wristbands must be worn at all times and will be void if tampered with, torn, or removed.
By entering the venue, you consent to a search of yourself and your possessions (i.e. your car, person, packs, bags, coolers, etc) in order to keep all attendees and staff safe.
A search for prohibited, dangerous, or illegal items will be carried out by event security upon entering the venue. A thorough search may be conducted at securities discretion if needed. In an instance where this occurs, the occupants in the vehicle will be asked to exit the vehicle and stand nearby while the thorough search is conducted. If an attendee is found to be carrying on their person, or transporting with their vehicle, prohibited, dangerous, or illegal items, they may be refused entry to the festival. Note: If an attendee is already on venue at any point during the festival and found with such items, the attendee may be (depending on the severity of the item) escorted off property with no re-entry allowed till after the festival is over to gather their belongings.
Once successfully through the ID and security checkpoints with wristbands, you will be guided by event parking staff to arrive at your camping location.
With that, it’s time to setup camp and have fun! : )
Remember to bring campsite decorations!
We want everyone to be as cozy as they can be when they are out and about at the festival as well as going to sleep. Quick list of suggested items to bring:
Functional Tent
Tent Rain Fly
Rain Jacket
Boots (best case: water proof)
Paracord
Ear plugs
Sleeping Bag, Sleeping Pad, Extra Blankets, Pillows
Easy-Up Canopy
Hammocks! The woods scene is all about the tree life.
Decorations for your site! We’d love for you to bring decorations for your Evolutions base camp. Attendee additions are a wonderful contribution to the event. Remember, all decorations must be taken with you at the end of the event.
Head Lamp (with extra batteries or with car charger is best)
Camping Chairs
Toiletries: Toothpaste and Toothbrush, Contacts, Body wash, Deodorant, Floss, etc
Cooler with ice (or dry ice) for food or water
Plenty of drinking water
If alcohol is present in the vehicle upon load-in, ownership of the alcohol (meaning the owner’s ID) must be presented to Evolutions security/staff. ID of the owner must be 21 years of age or older.
No glass allowed.
No hard liquor allowed: Liquor above 16% ABV is prohibited
Acceptable: Beer and alcoholic drinks under 16% ABV, up to 24 cans per person (12oz or under), or up to 3L of bagged wine.
You must be 21+ to consume alcohol in the campground.
Evolutions Festival is an 18+ event. No one under the age of 18 will be permitted to attend the festival, even with a parent or guardian. You must be 21+ to enter some areas.
Evolutions Festival — Ticketing & Camping Agreement
Last Updated: January 15th, 2025
This Ticketing & Camping Agreement (“Agreement”) governs the purchase and use of all tickets, passes, wristbands, camping passes, parking permits, and credentials (“Tickets”) for Evolutions Festival (“Festival,” “we,” “our,” or “us”). By purchasing a Ticket through our official ticketing providers, you (“Ticket Holder,” “you,” or “your”) acknowledge and agree to all terms contained herein.
1. All Sales Are Final — No Refunds, No Exchanges
ALL TICKET SALES ARE FINAL.
Tickets are non-refundable, non-transferable, and non-exchangeable under any circumstances, including but not limited to:
Festival cancellation
Festival postponement or rescheduling
Changes to venue, lineup, stage schedules, amenities, or capacity
Natural disasters, acts of God, pandemics, government orders, or other circumstances beyond our control
Service fees, processing fees, camping passes, parking passes, and all add-ons are non-refundable.
2. Festival Changes, Cancellations & Postponements
Lineup & Schedule Changes The Festival lineup, schedule, and site map are subject to change without notice. Artist cancellations, stage closures, or timing adjustments will not constitute grounds for refunds.
Postponement If the Festival is postponed, your Ticket will remain valid for the rescheduled dates. Refunds will not be issued.
Cancellation If the Festival is fully canceled, Evolutions Festival may, at its sole discretion, offer Ticket Holders a credit for future events. Cash refunds will not be provided.
3. Camping & Parking Passes
Camping passes are sold separately from admission Tickets and are non-refundable under all circumstances, including weather-related conditions.
Each camping pass is valid only for the registered vehicle and occupants. Unauthorized transfers or resale are prohibited.
Evolutions Festival reserves the right to relocate, restrict, or close camping areas at its discretion for safety reasons.
Parking passes are also non-refundable. Evolutions Festival assumes no liability for loss, theft, damage, or accidents involving vehicles or personal property.
4. Wristbands, Credentials & Ticket Validity
Wristbands and credentials are one-time use and void if tampered with, cut, or removed.
Lost, stolen, or confiscated wristbands will not be replaced.
Only Tickets purchased through Evolutions Festival’s official ticketing providers are valid. Tickets purchased through third-party sellers, scalpers, or unofficial platforms may be denied entry without refund.
5. Ticket Transfers & Resale
Unauthorized resale or attempted scalping of Tickets is strictly prohibited.
Evolutions Festival reserves the right to cancel any Ticket suspected of fraudulent resale without refund.
Always purchase directly through our official ticketing providers to ensure validity.
6. Assumption of Risk
By purchasing a Ticket or camping pass, you voluntarily assume all risks associated with attending Evolutions Festival, including but not limited to:
Personal injury, illness, or property damage
Exposure to loud music, flashing lights, crowds, uneven terrain, and extreme weather
Hazards inherent to outdoor camping environments
You waive any and all claims against Evolutions Festival, its owners, affiliates, contractors, vendors, and sponsors.
7. Force Majeure
Evolutions Festival shall not be liable for refunds, damages, or compensation in the event of delay, restriction, or cancellation due to causes beyond our reasonable control, including but not limited to:
Acts of God or natural disasters
Severe weather conditions
Public health emergencies
Acts of terrorism, war, or government orders
Venue closures or restrictions imposed by local authorities
8. Medical Services & Emergencies
Basic medical services may be available on-site but are not guaranteed.
You are solely responsible for any medical treatment costs incurred during the Festival or while camping.
9. Entry Requirements
A valid government-issued photo ID matching the name on the Ticket or wristband is required for entry.
Entry may be denied for any reason, including but not limited to:
Disorderly conduct
Possession of prohibited items
Intoxication
Failure to comply with Festival or camping rules
No refunds will be issued if entry is denied.
10. Acceptance of Agreement
By purchasing a Ticket or camping pass through Evolutions Festival’s official ticketing providers, you:
Acknowledge that you have read and understood this Agreement in full.
Accept all terms, including the no-refund policy, assumption of risk, and camping liability waiver.
Agree to comply with all Festival and camping rules, instructions from staff, and posted safety guidelines.
Understand that failure to comply may result in denial of entry or removal from the Festival grounds without refund.
11. Contact Information
For questions, updates, or assistance regarding ticketing: Evolutions Festival Ticketing Support 📧 ticketing@evolutionsfestival.com 🌐 www.evolutionsfestival.com
Festival Grounds Guidelines
Evolutions Festival – Attendee Guidelines Sugar Mountain Performing Arts Center • 6373 East Hill Rd., Caneadea, NY 14717
1. Festival & Box Office Hours
Festival Dates & Times
Thursday, Sept. 4: 8 PM – 12 AM
Fri–Sun, Sept. 5–7: 12 PM – 4 AM daily
Box Office (Will-Call & Tickets)
10 AM – 11 PM daily
• Campers arriving during camping check-in (Thurs/Fri) can pick up passes at the camping entrance
2. Entry, Security & Zero Tolerance
TSA-style screening at all gates: pockets, bags, pat-downs, shoes.
Zero tolerance for drug possession/use; NY State Police & festival security will enforce all laws.
Re-entry policy: no in-and-out passes once inside.
We reserve the right to refuse admission to anyone at any time.
3. Age & Identification
18+ to enter; 21+ to purchase/consume alcohol.
Acceptable ID: valid U.S. (or foreign) driver’s license, state ID, or passport.
Temporary DMV docs only with a passport or an expired license.
Not accepted: school IDs, consular IDs, birth certificates, expired IDs, photocopies (except as noted).
4. Code of Conduct
We want everyone to feel safe and welcome. Harassment, discrimination, or violent behavior will result in immediate removal. Treat fellow attendees, staff, volunteers, artists, and vendors with respect.
5. Medical & Emergency Services
First-Aid Tents are located near the main stage, second stage, and the camping entrance. .
EMS & security patrol continuously; radio any staff member for assistance.
6. Lost & Found
All lost items are taken to Guest Services at the Box Office. – Open 10 AM–11 PM daily – Email Hello@evolutionsfestival.com after the event.
7. Parking & Transportation
On-site parking is available (fee applies—see website).
Shuttle buses run Fri/Sat/Sun from downtown Caneadea (check shuttle schedule online).
8. Camping Information
Check-in: 9 AM Thu – 7 PM Fri at the south gate.
Check-out: by 12 PM Mon.
Quiet hours: 4 AM – 9 AM. .
9. Accessibility & ADA Services
Wheelchair viewing area at the main stage.
Companion tickets for those requiring assistance.
10. Environmental & Sustainability Policies
Refill stations for water bottles are at each food court.
Recycling bins throughout the site—please sort your waste.
Help us leave the venue better than we found it!
11. Permitted & Prohibited Items
Permitted Items
Empty hydration packs (up to two main compartments + one small pocket)
Clear bags (no larger than 12″ × 6″ × 12″)
Small clutch bags (non-clear or clear, up to 6″ × 9″, with or without handle/strap)
Glowsticks, LED poi/orbitals, illuminated costumes or jewelry
Festival totems or decorated pool noodles (max 10 ft tall; lightweight materials only; no solid metal; inflatables deflated)
Flags/banners/handmade signs (no corporate branding; no hard poles)
Non‐professional cameras & video devices under 6″ (e.g., GoPro, Sony Action Cam) and extendable poles
Personal misting fans (bottle ≤ 1.5 L; empty at entry)
Physician‐prescribed medication (valid prescription required; consult safety officer upon entry)
Reusable water bottles (empty at entry)
Sealed intranasal naloxone
Prohibited Items
Outside food or beverages (including alcohol and candy)
Glass, cans, cups, or coolers
Aerosol products/cans
Drones or remote‐controlled aircraft/toys
Weapons of any kind (including pocket knives, pepper spray, fireworks)
Illegal drugs or drug paraphernalia
Over‐the‐counter medications (unless physician‐prescribed as noted above)
Pets (service animals excepted per ADA)
Professional photo, video, or audio rigs (detachable lenses, tripods, large zoom lenses)
Laser pointers, air horns, or massagers
Markers, pens, spray paint, stickers, or flyers
Tents, large umbrellas, chairs, or blankets (outside camping areas)
Gas masks
Red‐colored light‐up wands, batons, or lightsabers
Balls, Frisbees, toy guns, water guns, slingshots
Wind chairs/sofas
If you have any questions about specific items, please reach out to hello@evolutionsfestival.com before arrival.
Camping Guidelines
1. Alcohol
Age Requirement: You must be 21+ to consume alcohol in the campground.
ID Checks: Present valid government-issued ID upon entry and carry it at all times—law enforcement will randomly card campers. Underage drinking may result in citation or arrest.
Allowed:
Beer & other beverages up to 16% ABV
Up to 24 cans per person (12 oz or smaller)
Up to 5 L of wine
Prohibited:
Liquor over 16% ABV
Glass containers of any kind
2. Safety & Amenities
No Car Sleeping: Sleeping in parked cars is not allowed—only registered RV camping is permitted.
Staffing: Ground Control, medical, and security teams are on duty 24/7.
Comfort Stations:
Shaded rest areas
Free water refill stations
Water misters
Personal Belongings: Campsite security is your responsibility. Evolutions and the venue are not liable for lost or stolen items.
3. Texting Service
For security, medical, or other assistance, text (TBD) with:
Your location (e.g., “Row 5, lot B”)
A brief description (e.g., “My friend isn’t feeling well. Please check on her.”)
4. What to Bring & What Not to Bring
Note: Festival-specific items differ—these rules apply only to the campground.
✅ Permitted Items
Shade & Shelter: Canopies, E-Z UPs, large umbrellas
Bike & Safety: Bicycles (helmets required)
Marking Your Spot: Flags, banners, or totems (see Totem Guidelines)
Hydration Packs: Up to 2 main + 1 small compartment (empty at entry), including 2.5 L capacity
Cameras & Audio: Non-professional still/video cameras (e.g., GoPro, Polaroid), personal-size battery speakers
Cooking Gear:
Portable propane grills/stoves (≤ 4 lb tank per group)
RV/trailer propane systems (any size)
Other Essentials:
Physician-prescribed meds (in original container + prescription)
Plastic stakes & rubber mallets
Collapsible wagons
Sunscreen, tampons, pads (sealed)
Non-glass food & water
Personal pool floaties (single adult size)
🔥 Fire Safety: Never leave grills/stoves unattended. Turn tanks off when finished. Report any unattended fire immediately.
⛔ Prohibited Items
Alcohol & Glass: Liquor > 16% ABV, any glass
Open Flames & Fuel: Fireworks, open campfires, butane grills/torches, gas generators (solar OK)
Weapons & Props: Real or fake weapons—including pocket knives, pepper spray, fireworks, whips, lightsabers
Professional Equipment: Large speaker systems, drones, professional photo/video rigs
Miscellaneous:
Aerosol cans
Laser pointers, air horns, helium balloons
Drugs or illegal substances
Dry ice
Hammocks
Hookahs
Metal stakes & hammers
Nitrous (NO₂) canisters
Unauthorized vending or promotional materials
Pets (except service animals)
5. Accessible Camping
Registration: Complete the ADA Camping Registration Form.
Features: Close to paths, entrances, restrooms, showers, and shuttle stops.
Placard: Bring your valid state-issued disability placard or plate. The named placard holder must be present.
6. Camping Code of Conduct
By entering the campground, you agree to:
Be 18+ (ID verified)
Hold a valid festival ticket
Wear your camping wristband at all times
Vacate by 12 PM on Monday, 9/8
Keep your vehicle parked until departure—no moving once settled
Warnings / Ejection
Warning or Ejection For:
Irresponsible alcohol use
Public nudity or lewd behavior
Unauthorized access to restricted areas
Harassment, bullying, or disruptive language
Littering or non-compliance with staff
Moving your vehicle or tent beyond your assigned area
Immediate Ejection For:
Public urination/defecation
Fighting or endangering others
Public sexual acts
Possession or use of illegal drugs
Vandalism, theft, or property damage
🔒 Note: Any prohibited items found will be confiscated and not returned. Please plan accordingly.
Enjoy your stay, respect your neighbors, and let’s make this an unforgettable weekend!
